Issue related to the battery is a common problem if you have a laptop. There are certain problems such as your battery is fully charged but still, your laptop does not run when it is unplugged from the main supply,. However, the laptop will work properly when it is connected to the main supply. There are few reasons for your battery to behave like this. If your battery is old then this issue may occur as the battery start losing to store the charge when it becomes old. If your battery is new and still it is not charging, then this may be due to the BIOS error.
In this article, few steps are mentioned which will help you to update the BIOS to the official version of Acer. This article is mainly for the users have the Acer laptops model number AOA110 and AOA150 including the Netbooks. If any error occurs while following the steps, you can call the Acer support phone number 099508860. They will respond to your query immediately and will resolve it in a quick time frame.
- Open gd.panam.acer.com on a separate computer.
- Click ‘Netbook’ then click ‘Acer Aspire One’ then ‘AOA150’ and then choose the ‘BIOS’ from below.
- Download the BIOS by clicking on the ‘Down’ arrow of orange color.
- Open and extract the two .zip files (Flashit.exe and 3310.fd) into the thumb drive. Rename the file ‘3310.fd’ to ‘zg5ia32.fd’.
- Now, insert this thumb drive into your powered off Netbook.
- Press and hold down the ‘Fn’ and ‘Esc’ key and turn on the Netbook while pressing the keys for about 30 seconds.
- Your Netbook may stay blank for 2 to 4 minutes. When it restarts, remove the thumb drive safely and charge the Netbook for some time. Now, it will start holding the charge.
If the problem is still not resolved you can contact their customer care number. To get the support number for Acer, you can visit their official website, or you can get it from the internet.
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